Length of time in business: 21 years
Minimum experience of our cruise experts: 18 years
Member of Carlson Wagonlit Agency Consortium: 13 years
Winner of Carlson's Golden Circle for Top Cruise Selling Agency: 5 years in a row
Our agents have achieved "Certified" status through advanced training
We have a very simple business philosophy. We enjoy cruising and assisting you in having a wonderful cruise experience.
Although we all realize that today's world is filled with changes, our belief remains the same. We pride ourselves in caring about you and your vacation. We enjoy speaking with you and learning about your past experiences and your expectations as we promise to find you the most appropriate cruise to meet your requests at the best possible price. Our promise is constant--we provide service at a level that far surpasses the call centers or mega agencies. We provide the personal, professional, knowledgeable help you want--service that "makes" everything work.
Your cruise experience is enhanced by our relationship as part of the Carlson Leisure Group of the Carlson Wagonlit family. This means we have special opportunities and prices that are unequaled. The Carlson family owns Regent Seven Seas Cruise Lines. This is very important to you--we pass on this special relationship in many ways. Special promotions, additional amenities, and wonderful opportunities that are unavailable to other agencies are typical for us--and all are given to you as part of our everyday pricing. We are the largest volume Carlson agency selling Regent Seven Seas Cruises and proud of it.
Our agents have completed special training programs to enhance their knowledge and become "Certified Specialists".