Since 2001… ABA Travel, An Independent Canadian Travel Agency, has been Providing high quality service in the Ottawa region. We are known for giving our Customers the best deals possible in quality and price, using the latest in computer technology and staffing our office with some of the most experienced Travel counselors in the business.
ABA Travel’s dynamic sales team prides itself on its professionalism in the Industry.
We work for you to make your travel dollars earn maximum value and Savings with excellent relations with major airlines, hotel chains, car rental companies and cruise lines.
Some of the Services that we offer:
- On-line bookings, if you wish, using Saber’s web-reservations
- Ticket-less travel (Electronic Ticketing)
- Worldwide reservations for air, rail, sea, land-travel, hotels and cars.
- Various Last-minute deals
- Upgrades, whenever possible
- Discounts for Groups if applicable.
- PRS (Pre-Reserved Seating), whenever possible
- Airport parking discount
- Travel advisory services such as passport, visa and health requirements.
- Electronic, on the spot, obtaining of Visitors to –Australia visas.
- Last Minute airline (scheduled and charters) availability.
ABA Travel is a member of:
- Alliance of Canadian Travel Agents ACTA
- International Air Transportation Association IATA
- Pacific Asia Travel Association PATA
- American Society of Travel Agents ASTA
Corporate Travel
- Ticket-less travel (Electronic Ticketing)
- Complete reservations for travel by air, rail, sea and land, together with hotel and car rentals worldwide.
- 24 hour emergency travel service available through a toll- free number or the web-site.
- Upgrades, whenever possible.
- Group discounts, whenever possible.
- Airport parking discounts.
- Travel Advisory services such as passport, visa and health requirements, electronic obtaining of visas (i.e. Australia)
- Fast, free ticket delivery to office or home. For last minute bookings, tickets can also be picked up at Ottawa International Airport.
- Computerized customer travel profile is developed for fast and accurate service i.e. preferred airlines, car and hotel information, frequent flyer numbers etc….
- Training for your corporate travel coordinators.
- A Discount towards vacation travel for all employees (it varies per the Tour Operator).
- Information to keep staff up-to-date on specials, seat sales, vacation packages.
- Last minute airline availability.
ABA Evaluation Policy
We value our corporate customers.
Every six months we review our services to assess the degree of satisfaction we have provided to our corporate clients and to put into effect improvements based on their comments. We would be pleased to adjust the review process to suit the particular needs of your organization.
Travel Management Reports
TMS contain statistical data that are custom designed to track your travel history. Studies that result from these reports will help to reduce your travel costs and negotiate preferred rates.
Quality Control Procedures
Start with our dedicated travel consultants assigned to your account. They understand that cost control, quality control and time efficiency are your concerns. Therefore, they will pay particular attention to your requirements, convenience and routing flexibility, and ensure that the services offered are in accordance with your required standards.
Lowest Applicable Fare Guarantee
At ABA Travel, we look for unique ways to ensure overall savings for your organization. If a lower fare is available, the reservations are updated and the traveler is notified. You receive unmatched cost savings because our highly trained travel consultants research all possibilities to find the lowest available travel fares.
Important
In order to protect your trip and provide you with peace of mind, we strongly recommend that you purchase travel insurance. ABA Travel reservation system directly connected to the RBC Travel Insurance Company