When I first spoke with Joyce, I felt at ease. You were so personable, had great rates, and I felt you were someone I could trust. Now, after you have put together three group cruises for me and have done cruises for lots of my friends, I can safely say that you are the best.
I had 44 people in my group this summer and the only complaint I had was that is wasn't long enough. I have already had over half of the group call me to sign up for next year. I don't even know where we are going or on what ship. That is trust. And I owe it to Joyce and your great staff!
Dr. Adrienne S. (Sugar Land, TX)
You accomplished the impossible! Everyone kept telling us that we couldn't plan a cruise with a travel agent who would provide us with a huge DISCOUNT combined with professional SERVICE--but YOU DID IT! We truly are grateful for all your extra efforts on our behalf. Each time we called to discuss our plans, Sheila spent time with us and answered all of our questions--quickly, with great knowledge, and an eagerness to make sure we understood the options available to us.
Please know you have us as future customers and we are telling those "friends" about you.
Tom and Susan M. (Richmond, VA)
We just had to write to say thank you. Our Baltic cruise on the Radisson Voyager was the best cruise we have ever taken--and there have been more than twenty. Every plan Joyce made for us was perfect--from the airline reservations and great seat assignments, to the pre cruise hotel and suggestions for sightseeing to the actual cruise. We took your advice and hired a car and driver in St. Petersburg. It truly was delightful to enter Peterhof and the Hermitage BEFORE everyone else--we were thrilled to experience these most wonderful sites.
Thank you for your shopping suggestions. We are delighted with our purchases. You can be assured that we will call you early next year for our next cruise.
Jeanne and Mark W. (San Diego, CA)
Thank you, thank you for all of your wonderful advice and suggestions. I thought you would have enjoyed being a "fly on the wall" when we met with other passengers and listened to their stories. We listened to their complaints and then enjoyed telling them how wonderful you and your staff had treated us. We paid less then the people next door--by the way our cabin was great--and had better service and preparation from you.
We are eagerly anticipating traveling with Radisson Seven Seas in the near future--I think it will be to Tahiti or South America.
Maurice and Michele C. (Chicago, IL)
Wow! What a great cruise! It sure makes a difference what travel agency you use for your vacation. We can't stop talking about all the little details that made our cruise extra special. Beth suggestions were wonderful. I told everyone about your idea of signing a credit card slip by writing the dollar amount lie a check--to protect us from changes on the receipt.
We really thank you for your professionalism and caring about OUR cruise vacation. The crew on the Navigator was wonderful--pleasant, efficient and interested in "us.'
Thanks again for the great rate and all your valuable service.
Seth and Georgia S. (Orlando, FL)