1-Explain the "at least 7%" discount on published rates. How does that work?
All of our years of hard work have resulted in our agency having numerous special rates that we are able to provide you. This is because we sell many more cruises than the typical agency and receive special prices as a result of our dollar volume. The 7% discount is easy for you to figure. We calculate it from the before-tax rate quoted by the cruise line.
We offer even greater discounts on numerous cruises - as we're able to provide "group" pricing for individual cabins and other discounts depending on the exact sailing. Please ask for our "special agency promotions."
2-Please clarify pricing and taxes.
All of our prices are per person. Port taxes are added to the base fare of each cruise. Most cruise lines keep it separate so that you have a specific understanding of the amount. There are new NAFTA taxes this year that range from $3 to $15.
3-Some cruises include pre-paid gratuities. How does that work?
One of the most confusing things that passengers have to deal with is deciding who and what amount to tip at the end of the cruise. Although there are often suggestions in the cruise pamphlets, brochures; more and more cruise lines have decided to INCLUDE tips in their basic price--therefore ending your confusion and making you more comfortable. You are always welcome to add to the pre-paid gratuities for special service, but it is not expected.
4-Why is a single supplement so high?
When an individual travels alone in a cabin, the cruise line believes it is losing revenue as the cabins are designed for two people. Therefore most often, single occupants are asked to pay extra to compensate for their non-existent second guest. This extra amount is often as high as twice the regular price. Recently, the luxury cruise lines have started to offer reduced supplements on specific sailings.
5-Is it true I have to pay for bottled water?
No and yes. Crystal announced this summer a change to its policy and now includes bottled water. Regent Seven Seas provides bottled water at no charge--passing it out to you when you disembark in a port. Silversea does not charge. Other cruise lines are reviewing their policies.