How Rebates Work
All Travel Must Be Booked With Our Travel Agents
Here are a few things to keep in mind so that the rebate process goes smoothly for you:
- You must submit a confirmation that shows payment and the base rate before taxes and fees. This should be accompanied by a completed rebate form. ( A reservation confirmation that does not show payment or the base rate before taxes is not sufficient.)
- Cruises*, Tours and Vacation Package rebate requests must be accompanied by the quote/rebate grid that our travel agent sent you, along with your final payment confirmation.
- Rebate requests need to be submitted no later than thirty days after your date of travel in order to be eligible for payment. Rebate checks are mailed to you approximately thirty days after we receive them.
Rebates that are not submitted correctly can be delayed. We LOVE sending you those checks.
Unfortunately, due to the large numbers we receive each week, we are unable to confirm receipt of your rebate request. We recommend that you keep copies of what you send and the date you send them. We are happy to research any circumstance where the rebate has not arrived in the estimated time frame and expedite payment where appropriate.
*In some instances, an approved value-add is offered in lieu of a rebate. Offers vary by cruise line, length of voyage and type of stateroom booked.